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Are you comfortable being challenged as a leader?
Most leaders would answer yes. The better question is whether the people around them believe it. Leadership requires making decisions in the absence of complete information. Every day, leaders form conclusions about customers, employees, competitors, market conditions, priorities, and risk. Those conclusions become assumptions, and assumptions become the foundation upon which decisions are made. There…
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What causes talented people, strong teams and successful organizations to lose their way?
I’m currently reading Creativity, Inc. by Ed Catmull, former President of Pixar Animation and Disney Animation. In his introduction he shares: What makes Pixar special is that we acknowledge we will always have problems, many of them hidden from our view; that we work hard to uncover these problems, even if doing so means making…
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Have You Ever Asked a Doctor for a Refund?
It’s perhaps a strange question to ask but I am curious. A doctor diagnoses a condition, explains what is happening, recommends a course of treatment, and sends us on our way. We may follow the advice diligently. We may follow some of it. We may ignore it entirely. Yet if our condition fails to improve…
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A Blank on the Map: The Cost of Premature Certainty
In Blank on the Map, explorer and mountaineer Eric Shipton describes an expedition into a region of the Karakoram where the maps contained large areas marked simply by what was not known. There were mountains, valleys, rivers, and glaciers already there, but they had not yet been explored or accurately recorded. The blank existed on…
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These False Certainties may be Costing you a Fortune
Psychologists have long observed that human beings sometimes hold beliefs that help them cope with uncertainty, anxiety, or difficult realities. These beliefs are often referred to as protective delusions. Their purpose is not necessarily to help us see reality more accurately. Their purpose is to help us function. An entrepreneur launching a new business despite…
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Human Beings are Messy Data Sets
This is one of the reasons alignment is so difficult, whether in families, teams, businesses, or entire organizations. Systems are relatively straightforward. A process follows a sequence. A policy establishes boundaries. A workflow defines how something should move from one stage to the next. If something goes wrong, you can often trace the breakdown, identify…
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Does EI Affect Decision Making?
This morning I attended an Emotional Intelligence event hosted by Judy Joseph Mc Sween at Brix Hotel. The room brought together a remarkably diverse group of people, including school leaders, members of the military, clergy, professionals from law, banking, and information technology, business owners, consultants, and individuals whose work is centred on caring for families…
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No One Tells a Cardiologist, “It’s OK…I’ll Watch YouTube.”
One of the things that has always fascinated me about medicine is how readily we accept the idea that expertise matters. If someone experiences chest pain, persistent fatigue, an irregular heartbeat, or a concerning test result, very few people respond by saying, “You know, before you spend money on a cardiologist, have you tried Googling…
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Conversion of Knowledge of Acquaintance into Knowledge About Is a Risky Exercise
My WHY, according to the WHY Institute, is Make Sense. When I first encountered the WHY.os framework, I remember feeling a strange sense of recognition. The WHY Institute describes a WHY as the fundamental motivation that drives a person’s behavior, decisions, and way of seeing the world. In their model, the WHY is expressed through…
Clarity BEFORE Execution. Structure BEFORE Speed
If you could better understand one thing about your business right now….
Most costly decisions begin with
an inaccurate understanding of the situation.
I help leaders understand what is actually happening before major decisions are made or
resources are invested in solving the wrong problem.
Giselle Hudson | Pre-Decision Diagnostic Advisor | Sensemaking for high-stakes business decisions 