-
Are You Naming the RIGHT Problem?
Leaders spend an extraordinary amount of time trying to solve problems, and far less time asking whether they are solving the right ones. We gather smart people in rooms, analyze data, debate options, and emerge feeling productive because something has been clarified. Yet clarity, by itself, is a slippery comfort. It can give the impression…
-
Principles of the Unreasonable: 7 Traits of Top Innovators
Innovation has always had a public relations problem. After something works, we romanticize it. We tell neat stories about visionary founders and breakthrough moments and pretend the path was logical all along. Yet while those same innovators were in the thick of trying to build something new, the world rarely called them brilliant. More often…
-
Compromise is NEVER a Viable Strategy
I recently read a headline about the Grammys and by the end I was questioning my own habits of compromise. For sixty-eight years, the award for Album of the Year had never gone to a Spanish-language record. Not once. Then a man who once packed groceries in a small Puerto Rican supermarket ended the streak…
-
What Courage looks like in HR
The final day of the CANTO HR Conference did not disappoint. After two days of panels, keynotes, hallway conversations and a lot of earnest talk about “people first,” Liberty Caribbean took the stage and did something refreshingly simple… They talked about what they are actually doing. Just a clear walk through policies they’ve tried, decisions…
-
AI and the New HR Tension – Smarter Systems, Anxious Humans
Since Sunday February 1st, I’ve been at the Hyatt attending CANTO’s 42nd Annual General Meeting spread over a couple of days, under the regional theme…Elevate the Caribbean from Connectivity to Global Competitiveness. In addition, CANTO extended the week to include its inaugural in-person HR Leadership Conference focused on Elevating People, Power and Purpose, understanding that…
-
Why is it that only 2 percent of HR execs become CEOs?
If every company on earth says “our people are our greatest asset,” why is the person who understands people best almost never handed the baton? The corporate world treats people leadership like the orchestra pit instead of the conductor’s podium. We say the words with such confidence. We carve them into mission statements. We repeat…
-
Before you think “SELL” – think – “Start a Conversation”
I have often said to people that my job is primarily a sales job. If I don’t sell, I don’t eat. That is the unromantic truth of being self-employed for more than thirty years. And yet… despite all those years, I still lose my way sometimes. I lose it when I start focusing too hard…
-
Training is not the solution to all organizational problems
Organizations have a reflex. Something feels off.Results dip.Customers complain.Deadlines slip.Teams clash. And almost on autopilot someone says: We need a training. It sounds responsible, looks proactive and feels like action. But very often it is simply the most convenient answer… not the most accurate one. Training has become the organizational version of a universal remote…
-
What I’m Changing about my Practice as a Leader
Leadership is complex, but not for the reasons we usually give. It’s not complex because people are difficult.It’s not complex because the work is unknowable.It’s not even complex because the future is uncertain. It’s complex because, as humans, we are carrying multiple systems at the same time and pretending they’re one. We collapse them into…
-
Be Wary of Predictions – Why Alignment Outlasts Forecasts
We are terrible at predicting the future, but very good at letting predictions shape our behavior. That gap matters more than we’d like to admit. Predictions rarely arrive as neutral observations. They come wrapped in authority, data, confidence, and often urgency. They promise structure in a world that feels unstable. And because humans are wired…

