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What causes talented people, strong teams and successful organizations to lose their way?
I’m currently reading Creativity, Inc. by Ed Catmull, former President of Pixar Animation and Disney Animation. In his introduction he shares: What makes Pixar special is that we acknowledge we will always have problems, many of them hidden from our view; that we work hard to uncover these problems, even if doing so means making…
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No One Tells a Cardiologist, “It’s OK…I’ll Watch YouTube.”
One of the things that has always fascinated me about medicine is how readily we accept the idea that expertise matters. If someone experiences chest pain, persistent fatigue, an irregular heartbeat, or a concerning test result, very few people respond by saying, “You know, before you spend money on a cardiologist, have you tried Googling…
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Which is worse: ignoring symptoms or treating them as root cause
Organizational exhaustion comes from repeatedly solving problems that never fully go away. The names change. The people involved may change. The location where the strain appears may shift slightly. But underneath it all, there is often the uncomfortable feeling that the issue itself is somehow still alive, simply moving through different forms. A business misses…
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A technically successful intervention can still create strain elsewhere.
I had a dental appointment today. Regular procedure – a filling. The filling itself did not take very long. What took time was everything that came after. The repeated checking. The tiny adjustments. The recalibration of pressure. Bite down. Slide your jaw. How does that feel? Again. Again. Again. What my dentist was doing then…
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Navigating the Flatline — Business Audits for the Modern Era
I am huge fan of the TV series FROM. I usually don’t watch horror, but I guess for me, it’s the combination with mystery and science fiction that makes it appealing. A group of strangers become trapped in a mysterious town they can’t leave. By day, they try to build some version of normal life.…

