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Stop Trying to Create Perfect Stability
When I first read Thriving on Chaos years ago, what remained as a foundational thought, was not any particular model or management technique. It was the challenge buried inside the title itself. Most people spend an enormous amount of energy trying to create conditions that feel permanent. Businesses do it. Leaders do it. Entire industries…
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What Happens when your Business is Operationally Efficient but Emotionally Flat?
I was listening today to a conversation around relevance and customer experience and I started to think about just how many businesses have become incredibly efficient at producing transactions while slowly losing their ability to produce feeling? There are businesses where everything technically works and yet the entire experience feels emotionally flat. Then there are…
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Which is worse: ignoring symptoms or treating them as root cause
Organizational exhaustion comes from repeatedly solving problems that never fully go away. The names change. The people involved may change. The location where the strain appears may shift slightly. But underneath it all, there is often the uncomfortable feeling that the issue itself is somehow still alive, simply moving through different forms. A business misses…
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How to Go Down the Wrong Path Effectively
The interesting thing about a lot of businesses is that by the time someone external is brought in, the organization often already believes it knows what the problem is. The conversation may sound exploratory on the surface, but underneath it there is frequently an assumption that has already solidified emotionally, operationally, and sometimes politically long…
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Money is not a Cure All for Engagement or Skill
There was a time when I believed that if people were paid enough, most organizational problems would settle themselves. I never thought that money was magical, per se, but to me, compensation felt like the most obvious lever. If someone was underperforming, perhaps they were underpaid. If morale was low, perhaps the salaries were not…
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Work Mends the Mind
Not all work of course. Some work leaves the mind far more agitated than before you sat down to begin it, especially when the work itself becomes emotionally fused with survival, self-worth, comparison, or the constant need to prove momentum. In those moments, even small tasks start carrying unusual psychological weight. An unanswered email feels…
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Leadership behaviour is hardly ever questioned seriously
Discussed? Yes. Constantly. Employees discuss it amongst themselves. Citizens discuss it amongst themselves. Families discuss it amongst themselves after political speeches, church meetings, board meetings, management changes and community fallout. Entire organizations can quietly organize themselves around the behavioural patterns of one leader while pretending the real issue is workflow, morale, communication or “culture.” But…
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The Hidden Costs of “I’ll do it” Leadership
Every time a leader says “I’ll just do it,” a little bit of clarity, trust, and team momentum quietly slips away. The Upper Limit Problem, a concept introduced by Gay Hendricks, refers to a subconscious self-sabotaging behavior that occurs when individuals approach a level of success, happiness, or abundance that exceeds their comfort zone. This often leads…
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Clarity BEFORE Execution. Structure BEFORE Speed
If you could better understand one thing about your business right now….
Most costly decisions begin with
an inaccurate understanding of the situation.
I help leaders understand what is actually happening before major decisions are made or
resources are invested in solving the wrong problem.
Giselle Hudson | Pre-Decision Diagnostic Advisor | Sensemaking for high-stakes business decisions 