
Leaders spend an extraordinary amount of time trying to solve problems, and far less time asking whether they are solving the right ones. We gather smart people in rooms, analyze data, debate options, and emerge feeling productive because something has been clarified.
Yet clarity, by itself, is a slippery comfort. It can give the impression of progress while quietly masking a deeper confusion about what is actually at stake.
One of the most persistent mistakes in organizational life is the belief that problems are objective things sitting neatly on a table waiting to be fixed. In reality, problems are not simply discovered. They are framed, interpreted, constructed, and filtered through human assumptions. What we decide to call the problem shapes what we imagine as possible solutions. If we name the issue too quickly, or too narrowly, we lock ourselves into a set of answers that may be elegant, logical, and completely irrelevant.
The real challenge with problems is not that they are difficult. It is that they are often misunderstood.
In complex human systems, most challenges are not tidy puzzles with a correct answer hidden inside them. They are living situations full of competing perspectives, histories, incentives, and emotions.
- What looks like a technical obstacle may actually be a relationship fracture.
- What appears to be resistance may simply be a misalignment of roles and expectations.
We assume that if we just analyze harder and plan smarter the right solution will reveal itself, when often the most important work is to pause and ask a more honest question about what we are truly facing.
Every moment of leadership quietly asks two questions at once.
What does this mean, and what will we do about it?
The trouble is that our answers to both questions are shaped by our own experiences, beliefs, fears, and habits of thinking. We rarely encounter problems in their pure form. We encounter them through interpretation. And so we can spend months designing a response to a story we told ourselves about the situation rather than to the situation itself.
Even when leaders finally slow down long enough to reframe a problem accurately, a second difficulty appears. Understanding does not automatically create movement. We often assume that once we have named the real issue the path forward should become obvious and certain. When that certainty fails to arrive, teams freeze. They wait for more data, more analysis, more assurance, more permission to act.
Clarity becomes another kind of waiting room.
This is where possibility thinking enters the conversation.
It challenges the quiet assumption that good leadership requires seeing the whole road before taking a single step. It reminds us that in uncertain environments progress is rarely born from prediction. It is born from action.
Possibility thinking is not cheerful optimism or reckless guessing. It is a disciplined willingness to notice openings in ambiguity, to recognize where influence actually exists, and to take small, intelligent steps that reveal more of the path as you move.
Instead of asking for guarantees, it asks for agency. Instead of demanding perfect plans, it looks for next sensible experiments. Instead of treating uncertainty as a failure of leadership, it treats uncertainty as the normal operating condition of real life.
Put these two ideas together and a fuller picture of leadership begins to emerge.
- First, we must have the humility to admit that our initial framing of a problem might be wrong.
- Then we must have the courage to act even when the reframed problem does not deliver instant certainty.
Framing without movement becomes analysis paralysis. Movement without framing becomes frantic activity. Wise leadership lives in the demanding space between the two.
I see this tension everywhere. Organizations filled with capable people who cannot move because they are solving the wrong problem with impressive precision. Teams that finally understand what is really going on and then stall because they are waiting for a level of confidence that complex systems will never provide. Leaders who believe that responsibility means eliminating uncertainty, when in truth responsibility often means stepping forward in spite of it.
The work is not to eliminate ambiguity. The work is to learn how to think and act responsibly inside it.
Alignment, at its core, is this practice. It is the patient work of naming what is truly happening beneath the surface and then taking deliberate next steps without pretending to control every outcome. It is learning to separate symptoms from structures, to test our own interpretations, to hold plans lightly, and to keep moving with curiosity and courage.
When we stop treating problems as fixed objects and start treating them as evolving questions, something subtle shifts. We become less obsessed with being right and more interested in learning what is real. We become less afraid of imperfect action and more attentive to the possibilities that only reveal themselves through motion.
Leadership is not the art of waiting for certainty. It is the art of stepping forward while uncertainty keeps us company.
Strategic Reflection Prompt
What issue in your work are you treating as a clearly defined problem that might actually be a misframed question, and what is one small, low-risk step you could take this week to explore a better way of seeing it?
About Giselle
I’m Giselle Hudson — Organization & People Development Sensemaker™, MCODE® Legacy Coach, writer and musician. I help leaders and independent professionals close the gap between strategy and execution by making invisible friction visible, so direction can finally translate into results.
If execution isn’t matching intent and you can’t quite see why, message me on WhatsApp. We’ll start with a brief Clarity Conversation to understand what you’re facing and decide together whether a focused Sensemaking Session is the right next step.

