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The Theory Is True Until the Process Fails
There is a particular kind of confidence that comes with a theory that appears internally complete. It explains the world neatly. If the principles are followed, the outcomes should follow. The reasoning feels almost mathematical in its certainty. This is why theories travel so easily through organizations. They promise order inside environments that are often…
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AI and the New HR Tension – Smarter Systems, Anxious Humans
Since Sunday February 1st, I’ve been at the Hyatt attending CANTO’s 42nd Annual General Meeting spread over a couple of days, under the regional theme…Elevate the Caribbean from Connectivity to Global Competitiveness. In addition, CANTO extended the week to include its inaugural in-person HR Leadership Conference focused on Elevating People, Power and Purpose, understanding that…
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Do You Have Customer Relationships or Hostages?
Noah Fleming shared this story about a $20M company, a top sales guy who “owned” every major client, and a president quietly panicking because this top sales guy had resigned and was taking half the revenue with him. Noah asked a simple but disarming question: Do you have customer relationships… or do you have hostages?…
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The Hidden Story Behind How we Think
I’ve always paid attention to the way we try to explain thinking… how we map it, categorise it, make it teachable. I came across a framework recently that grouped thinking into four modalities — critical, systems, strategic, design. It’s tidy. It’s appealing. It’s simple and makes what could be an extremely complicated topic…palatable. And yet……
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Business turnarounds IRL vs. TV
I’ve always been drawn to transformation shows. There’s something deeply satisfying about watching chaos get clarified in 42 minutes. Give me a struggling restaurant, an outdated house, or a misaligned business — and I’m hooked. Some of my all-time favorites? There’s a rhythm to these shows that keep me in place as I watch: disaster,…
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The Power of Connection
We are so uber-connected these days. Technology provides us with so many self serve options that we seem to be connecting to each other less and less. I was talking with a massage therapist who recently took a “Compassionate Touch” course focused on hands-on care for those in later life stages. Some folks showed early…
Clarity BEFORE Execution. Structure BEFORE Speed
If you could better understand one thing about your business right now….
Most costly decisions begin with
an inaccurate understanding of the situation.
I help leaders understand what is actually happening before major decisions are made or
resources are invested in solving the wrong problem.
Giselle Hudson | Pre-Decision Diagnostic Advisor | Sensemaking for high-stakes business decisions 