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Why Most Systems Are Still System-Centered, Not Human-Centered
Whether we are talking about hospitals, government agencies, large bureaucracies, or corporate structures, we are ultimately talking about institutions that exercise decision authority over people’s lives. And sooner or later a question begins to surface: Are these systems actually designed to be human-centered? Or are they primarily designed to preserve the continuity and protection of…
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Leadership Starts With Sensemaking, Not Solutions
Leadership in this modern, volatile, non-routine business environment is quietly demanding a role change. For a long time, we celebrated the fixer. The one who could walk into a room, diagnose in five minutes, prescribe in three, and execute before lunch. That archetype still gets applause. But we are no longer operating in tidy, mechanical…
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When What Worked Before Stops Working
So many women hit menopause and feel like their bodies have betrayed them. The old advice — eat less, move more — suddenly stops working. The scale creeps up, belly fat feels stubborn, and energy dips no matter what you try. This is not an indication that you’re failing at the diet, and lack willpower.…
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How to Achieve the Sweet Spot between People & Process
It was Dr. W. Edwards Deming who famously said this: A bad system will beat a good person every time. He’s right. If your workflows are clunky, your tools outdated, your decision-making slow, and your culture misaligned — even your top talent will eventually burn out or disengage. In most organizations, 94% of results come…
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The Age of Arrogance is Over
The age of arrogance of the management consultant is over now. – Nick Studer, CEO, Oliver Wyman For the past two decades, most of what passed for “consulting” was really just expensive guessing, wrapped in jargon, justified by pedigree and protected by legacy. Today, AI is producing what once took a month and a full…
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What is your Contribution?
Came across a study – MIT recently completed the first brain scans of humans engaging with artificial intelligence. It’s fascinating—and scary, depending on how you look at it. Here’s an excerpt from the article – ChatGPT may be eroding critical thinking skills: “Does ChatGPT harm critical thinking abilities? A new study from researchers at MIT’s Media Lab has returned…
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The Tools Will Change. Your Craft—and Calling—Shouldn’t Have To.
I read an article today highlighted in Medium’s newsletter by Agustin Sanchez, a design director, photographer, and musician, reflecting on conversations with his teammates and the unspoken fear people seem to feel but rarely talk about. There’s a line from that article that landed hard for me today: The tools will change. Your craft doesn’t have…
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The Power of Connection
We are so uber-connected these days. Technology provides us with so many self serve options that we seem to be connecting to each other less and less. I was talking with a massage therapist who recently took a “Compassionate Touch” course focused on hands-on care for those in later life stages. Some folks showed early…
Clarity BEFORE Execution. Structure BEFORE Speed
If you could better understand one thing about your business right now….
Most costly decisions begin with
an inaccurate understanding of the situation.
I help leaders understand what is actually happening before major decisions are made or
resources are invested in solving the wrong problem.
Giselle Hudson | Pre-Decision Diagnostic Advisor | Sensemaking for high-stakes business decisions 