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These False Certainties may be Costing you a Fortune
Psychologists have long observed that human beings sometimes hold beliefs that help them cope with uncertainty, anxiety, or difficult realities. These beliefs are often referred to as protective delusions. Their purpose is not necessarily to help us see reality more accurately. Their purpose is to help us function. An entrepreneur launching a new business despite…
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No One Tells a Cardiologist, “It’s OK…I’ll Watch YouTube.”
One of the things that has always fascinated me about medicine is how readily we accept the idea that expertise matters. If someone experiences chest pain, persistent fatigue, an irregular heartbeat, or a concerning test result, very few people respond by saying, “You know, before you spend money on a cardiologist, have you tried Googling…
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Podcast Episode: Hidden Costs Of Efficiency
Pip: There’s a whole industry built on helping businesses move faster — and Giselle Hudson has quietly made the case that speed might be the problem. Mara: This episode covers three territories: how organizations misdiagnose the problems they’re already mobilizing around, what happens when a workplace works efficiently but feels hollow, and how leaders get…
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What Apollo 13 Understood about Leadership Under Pressure
“Houston, we have a problem” has survived all these years partly because of the way it was delivered. The sentence itself carried no drama. There was no attempt to inflate the moment emotionally even though an oxygen tank had exploded in space and three men were suddenly inside a situation that could very realistically kill…
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Jumping to conclusions without fully understanding the problem is one of the most expensive habits in business
The brain is wired for speed, not accuracy. Faced with uncertainty, pressure, or the need to appear decisive, it reaches for the nearest explanation and calls it a conclusion. That conclusion often feels logical, even strategic, but it is frequently built on incomplete information, unchecked assumptions, or surface-level observations. The result is a quiet but…
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Self-Deception is an Awful Disease for any Leader to have
Among the many risks that sit on a leader’s desk, the most dangerous is rarely the one appearing in the reports, the dashboards, or the quarterly briefings. Markets shift, competitors move, talent shortages emerge, and regulatory pressures mount. These are visible forces. They can be measured, debated, and confronted. But there is another risk that…
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Trust is a Process, not a Pitch
One of the many distortions inside organizations under pressure is the way trust gets compressed into a moment. Somewhere along the way, leaders begin to believe that trust lives inside the sales conversation itself… inside the presentation, the proposal, the pitch. If the story is compelling enough, if the value is articulated clearly enough, if…
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Leadership Starts With Sensemaking, Not Solutions
Leadership in this modern, volatile, non-routine business environment is quietly demanding a role change. For a long time, we celebrated the fixer. The one who could walk into a room, diagnose in five minutes, prescribe in three, and execute before lunch. That archetype still gets applause. But we are no longer operating in tidy, mechanical…
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Are You Naming the RIGHT Problem?
Leaders spend an extraordinary amount of time trying to solve problems, and far less time asking whether they are solving the right ones. We gather smart people in rooms, analyze data, debate options, and emerge feeling productive because something has been clarified. Yet clarity, by itself, is a slippery comfort. It can give the impression…
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You Can’t Solve Spherical Problems with Flat Thinking
You can’t solve spherical problems with flat thinking…and yet, so much of leadership, decision-making, and strategy still operates as if reality will eventually cooperate if we just simplify it enough. Straight lines. Clean answers. Either/or choices. The problem is that many of the situations we’re navigating now…in organizations, in systems, in our own lives…aren’t flat…

