Let’s start with what you’re trying to make sense of…
Perhaps you’re dealing with a problem that keeps returning, a solution that hasn’t delivered what you expected, or a change that keeps stalling.
Or perhaps you’re facing an important decision about your business, or your own next chapter, and want to understand the situation better before moving forward.
Whatever has brought you here, let’s start with a conversation.
The Pre-Fix Qualifying Conversation
Before we decide whether there is work to do together, we have a brief Pre-Fix Qualifying Conversation.
This is not the diagnostic work itself. We are simply determining whether there is something worth examining more closely and, if so, what kind of work would be most useful.
The Pre-Fix Conversation
If the Pre-Fix Qualifying Conversation reveals that there is something worth examining, the next step may be a focused Pre-Fix Conversation.
This is where we slow the situation down and examine what may really be going on before you decide what to do next.
Depending on the situation, we may explore:
- what you know and what you may be assuming
- what has already been tried
- what keeps recurring
- what else might explain what you are seeing
- what decision actually needs to be made
The purpose is not to rush toward a solution. It is to get clear about what you are really dealing with before you commit to the fix.
Investment: TT$3,500
For a contained issue, this may provide enough clarity to move forward. Where more investigation is needed, I may recommend The Pre-Fix Diagnostic.
The Pre-Fix Diagnostic
Some situations need more investigation than a single focused conversation can provide.
Where that is the case, I define the diagnostic scope around what needs to be understood. This may involve conversations with key people, reviewing existing information, tracing recurring patterns, and examining the organisational conditions contributing to what you are seeing.
I will recommend a defined scope and investment based on what the situation requires.
The work always begins in the same place: seeing clearly before acting.
What the Pre-Fix Diagnostic Often Reveals
As the picture becomes clearer, what first appeared to be the problem may begin to look different. Together we identify:
- what truly requires attention
- what may have been misunderstood
- what may be driving the visible issue
- where leverage exists
- what should happen next
The Pre-Fix Diagnostic concludes with a Solution Presentation™, where I walk you through what we’ve found and the recommended solution. From there, the choice is yours: take it forward yourself, or continue with me into Solution Implementation™.
Seeing clearly doesn’t guarantee easy decisions. It makes wiser ones possible.
Solution Implementation™
Understanding what’s driving a challenge is one thing. Making the solution work in practice is another.
Sometimes the Solution Presentation™ provides enough clarity for a leader to move forward independently. Other times, there is value in working together to design the solution and guide its implementation.
Depending on the situation, this may include designing new approaches across leadership, people, roles, processes, decision-making and ways of working; facilitating alignment; developing individual or team capacity; and supporting the early stages of change.
My role is not to take over the day-to-day running of your business or organisation. It is to help put in place a solution that addresses the actual challenge, and to strengthen your team’s ability to carry it forward without me.
This work is scoped and priced separately, shaped by what the Solution Presentation™ recommends.
Strategic Thinking Partnership
Some leaders choose to continue working together after an initial engagement as new information emerges and new decisions need to be made.
It offers a regular, confidential space to think with someone outside your world: close enough to understand what you’re dealing with, far enough removed that you can say what you really think.
This may include periods of growth, restructuring, leadership transition, operational change or uncertainty.
The partnership remains focused on one thing: helping leaders see each new situation clearly so they can decide wisely as the picture sharpens.
Clarify before you Amplify
A Half-Day Pre-Decision Workshop for Leaders
Sometimes the need is not to diagnose one particular challenge, but to strengthen what happens before leaders make consequential decisions and commit resources to a solution.
Clarify before you Amplify helps leaders slow down their thinking, distinguish what they know from what they are assuming, consider alternative explanations, clarify the decision that actually needs to be made, and determine when they have enough clarity to act.
The workshop is designed around the needs and context of the organisation, with the scope and investment determined accordingly.
If the Pre-Fix Qualifying Conversation indicates that this is the more appropriate need, I will recommend the workshop.
Speaking
I speak to leadership, business and professional audiences about clarity, sensemaking, recurring challenges and better decision-making.
My signature talk, Clarify before you Amplify: The Problem You See May Not Be the Problem You Have, explores what happens when we move too quickly from seeing a problem to solving it, and why better understanding precedes better decisions.
Speaking engagements can be tailored to the audience and context.
Start with what you’re trying to make sense of…
You don’t need to know exactly what the problem is or what kind of support you need. The Pre-Fix Qualifying Conversation is where we begin.
