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What Apollo 13 Understood about Leadership Under Pressure
“Houston, we have a problem” has survived all these years partly because of the way it was delivered. The sentence itself carried no drama. There was no attempt to inflate the moment emotionally even though an oxygen tank had exploded in space and three men were suddenly inside a situation that could very realistically kill…
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How to Go Down the Wrong Path Effectively
The interesting thing about a lot of businesses is that by the time someone external is brought in, the organization often already believes it knows what the problem is. The conversation may sound exploratory on the surface, but underneath it there is frequently an assumption that has already solidified emotionally, operationally, and sometimes politically long…

