As Practitioners, We Often Need What We Sell

Today’s Strategic Alignment Journal post in two sentences

Practitioners are often drawn to work that meets a need they understand from the inside. Needing another person to help us apply our own tools doesn’t weaken our expertise; it may deepen our understanding of why those tools matter.


I recently reorganised a list of people I wanted to reconnect with professionally.

The names had been sitting there for some time. More than 140 of them, many belonging to people with whom I had genuine relationships. I knew why I wanted to reconnect. I understood the importance of doing it. Yet the list remained untouched.

Then I sorted the names into six groups, gave each group a different approach, and added a single column to track what happened next. That was all. The people hadn’t changed. Neither had my intention. What changed was the structure around the work — and the task that had defeated me for weeks moved in an afternoon.

That helped me see something about myself
more clearly.

For me to take action, I need a framework and an anchor. Without them, I can burn energy and still feel as though I am spinning top in mud.

From the outside, that looks like procrastination, inconsistency or a lack of discipline. Those explanations are easy to reach for, because they place the whole problem on the person who failed to act.

But knowing that something needs doing doesn’t tell us how to move it forward.

A long list is still only a long list. It may hold possibilities, relationships and opportunities, but until there is some organising logic, everything carries equal weight and competes for attention at once.

So the difficulty was more precise than “I need to follow through.” I needed a way to see the whole, decide what could be grouped together, and understand what kind of action each segment required.

This was the interesting part to me because I provide for my clients, exactly that clarity. It is central to my work.

I help people examine what they are looking at before they decide what to do about it. I look for the missing distinction, the assumption shaping the decision, the frame that lets a tangled situation make sense. Once that structure becomes visible, action can follow. I can do this readily for others but of course, didn’t even realise I needed to do it for myself.

We assume expertise should make practitioners self-sufficient in their own field. The strategist should always have a clear strategy; the coach should coach herself; the therapist should be able to resolve every difficulty of her own.

Real practice doesn’t work that way.

Expertise sharpens our ability to recognise a problem, but proximity distorts our view of it.

We are inside our own circumstances, responding to competing priorities, old assumptions, information we have stopped questioning. The tools remain in our hands. We are simply too close to see where to apply them.

And perhaps some of us are drawn to particular work because we know the need so intimately.

The person who builds structure for others may know exactly what it feels like to be stuck without it. The person who helps people decide may understand the cost of acting before clarity. The person who restores confidence may know how easily confidence comes undone.

That need doesn’t diminish our credibility. It may be part of what makes the work perceptive, useful and human. The value we provide doesn’t disappear because we cannot always provide it to ourselves.

So when something stalls now, I am learning to ask a more accurate question: what is the missing frame here?

That question gives me somewhere to begin. As practitioners, we often need what we sell – less a contradiction than an honest reflection of why the work matters to us in the first place.

Strategic Reflection Prompt

Where are you judging yourself for failing to act, when what you need is the same clarity, structure or support you routinely provide for others?

About Giselle

Most costly decisions begin with an inaccurate understanding of the situation.

I’m Giselle Hudson – writer and Pre-Decision Diagnostic Advisor. Most advisors offer solutions before carefully diagnosing the situation. I diagnose first — looking for what isn’t completely visible yet. Once we identify that, everything else becomes clearer, and confident, right action can follow.

Through my daily Strategic Alignment Journal, I explore leadership, decision-making, and the patterns that shape organizations, helping leaders make sense of complexity before committing significant time, money, or resources.

What’s the one thing about your business that frustrates you most — the thing that, despite your best efforts, you can’t seem to resolve?