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Your interpretation isn’t feedback; Your opinion isn’t a metric
A client told me recently that a department lead once said to her, almost casually, that she lacked emotional intelligence. It wasn’t written in a warning letter and it wasn’t delivered in anger. It was the kind of comment leaders often believe is insightful, a naming of what they think they are observing. The problem…
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The Business Cost of Ignoring Emotional Intelligence
The idea of Emotional Intelligence (EI) first appeared in academic psychology in the 1990s through the work of Peter Salovey and John Mayer, who defined it as the ability to perceive, understand, and regulate emotions in ourselves and others. But it was Daniel Goleman’s 1995 book, Emotional Intelligence that pushed the concept into boardrooms and…
Clarity BEFORE Execution. Structure BEFORE Speed
When the stakes are high, DON’T MOVE without CLARITY
You don’t need to move faster.
You need to reduce unnecessary risk.
When your decision affects income, reputation, or stability,
pause with structure before you act.
Giselle Hudson | Business Diagnostic Specialist | Clarity before high-stakes decisions 