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The Problem Is Not Understanding-It’s Resolution.
Today’s Strategic Alignment Journal Post in two sentences: Broad categories can make us believe we understand a person or problem even when they conceal the distinctions that could change our decision. Better decisions require us to examine whether we are viewing the situation at the level of resolution it actually demands. A recent Forbes headline…
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Your interpretation isn’t feedback; Your opinion isn’t a metric
A client told me recently that a department lead once said to her, almost casually, that she lacked emotional intelligence. It wasn’t written in a warning letter and it wasn’t delivered in anger. It was the kind of comment leaders often believe is insightful, a naming of what they think they are observing. The problem…
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The Danger of Labeling too soon
What sparked this reflection was a graphic I saw: “7 Signs You’re Dealing with an Inauthentic Person.” The list was absolute: if someone shows these traits, they’re inauthentic. Full stop. I think this is misleading. Human behavior is more nuanced. When we latch onto a label too quickly, we risk being myopic — zooming in…
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The Crime We Inflict Upon Ourselves
Psycho-Cybernetics was THE BOOK TO READ in the 70’s. My parents had a copy and I remember my friend’s parents having copies in their homes. I didn’t read it then and when I was finally REALLY interested in reading it, my mom could not find our copy. I eventually bought a copy on-line for my…

