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The 7-step, “bulletproof” problem-solving process…with a twist
I came across Bulletproof Problem Solving by Charles Conn and Robert McLean… two men shaped by decades inside McKinsey & Company, strategy rooms, and high-stakes decision environments. Their work is built on what they describe as a seven-step, “bulletproof” problem-solving process… a method refined in consulting environments where rigor is non-negotiable and conclusions must hold…
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Be Prepared to Modify Your Plan If You’re Not Getting the Results You Want
I know the title of this post is straightforward and self explanatory yet instead of modifying our plans we quit or go after a new set of results. Repeat this long enough and we start to say “I’m not lucky.” “I’m not good in business.” “It’s not my time.” “This success thing is complicated.” I…
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A Face to Face Visit With Confidence
Many years ago, I visited my optometrist to have my glasses adjusted. The woman who usually helped me was attending to another customer. Reluctantly I shared my reason for being there with an obviously new employee. The way she took my spectacles from me, made me uneasy but I chalked that up to me not…

