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Where is your genius diluted because you haven’t clarified the real result?
Would you pay $140 TTD for a smoothie? Ore even $230 TTD ? Well according to this Wall Street Journal folks are paying $20 USD for the Hailey Bieber “Strawberry Glaze Skin Smoothie” from Erewhon and $33 USD for its even bolder cousin: the “Billion Dollar Smoothie” at SunLife Organics. Until reading the article, I’d…
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Stop treating customers as if they were one-dimensional
The headline in a September 28th article in the Economist reads: Customer service is getting worse—and so are customers The opening paragraph of this article written by Schumpeter (here is an explanation about how this column got its name) addresses both the provision of service, and those receiving it. Rare is the company today that…
Clarity BEFORE Execution. Structure BEFORE Speed
If you could better understand one thing about your business right now….
Most costly decisions begin with
an inaccurate understanding of the situation.
I help leaders understand what is actually happening before major decisions are made or
resources are invested in solving the wrong problem.
Giselle Hudson | Pre-Decision Diagnostic Advisor | Sensemaking for high-stakes business decisions 