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Ideas Aren’t Solutions If Diagnosis Didn’t Come First
There’s a costly habit that shows up in businesses that are otherwise filled with smart, capable people… the reflex to move from discomfort straight into ideas. The moment something feels off, the room fills with solutions. It looks like progress because there is movement. It sounds intelligent because the ideas are often good. But beneath…
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Why is it that only 2 percent of HR execs become CEOs?
If every company on earth says “our people are our greatest asset,” why is the person who understands people best almost never handed the baton? The corporate world treats people leadership like the orchestra pit instead of the conductor’s podium. We say the words with such confidence. We carve them into mission statements. We repeat…
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Sprinkles Are For Winners
I love this advertisement. Every time I see it I always laugh BUT it also serves as a gentle reminder that I should not just settle for good if I could do better! The vast majority of us today rarely achieve better than mediocrity. We would all love to be wildly successful yet 80% of…
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Are You Leaving Money on the Table?
I recently came across this online commentary by Richard Buckingham: “An industry leader called and asked me to develop a customer relationship management (CRM) programme. They sensed they were leaving money on the table. Their instincts were right. In researching their top five clients, we found something very interesting. While their firm did $30 million…

