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Are You Ready to Face What Isn’t Working?
It’s budget time in Trinidad & Tobago — that time of year when everyone, from the corner parlour to corporate boardrooms, pauses to wait. We are holding a collective breath as if the answer to our next move is hiding in a fiscal statement. Meanwhile, the world outside is shifting faster than the headlines. Consumer…
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Don’t Let Writers and Influencers Control Your Narrative
Jessica Grose’s recent New York Times review of Elizabeth Gilbert’s memoir All the Way to the River: Love, Loss, and Liberation she describes a memoir that wants to be purely personal yet repeatedly drifts into the language of 12-step recovery and spiritual self-help. Gilbert insists she isn’t offering a program, but her story leans heavily…
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Doing Whatever it Takes is Always What it Takes…
We’ve become lazy. Lazy thinkers for starters. The advent of the search engine has left us with a sense that whatever we need to know we can simply “Google it.” We feel assured that we will find the answers we need immediately. We have become accustomed to finding the answers we need to live the…
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Overnight Success REALLY Doesn’t Happen Overnight
With headlines like “From Zero to $1 Billion in Two Years” describing what happened to Instagram and “They did it! YouTube Bought by Google for $1.65 Billion in Less than Two Years” it’s no wonder that we’re seduced and romanced into thinking about what it would be like in our own lives to go from…
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Why is EXCELLENT customer service so elusive?
I honestly don’t think people realize it WHEN they’re doing it but it’s a shame with all the knowledge about excellent service = excellent profits that the service experience ratio seems to be one great experience to every one hundred bad. Just to make sure that I was using the correct word I checked the…
Clarity BEFORE Execution. Structure BEFORE Speed
When the stakes are high, DON’T MOVE without CLARITY
You don’t need to move faster.
You need to reduce unnecessary risk.
When your decision affects income, reputation, or stability,
pause with structure before you act.
Giselle Hudson | Business Diagnostic Specialist | Clarity before high-stakes decisions 