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It’s OK to Hate Your Job
Go ahead…say it…”I HATE my job!” Good. You’ve got that off your chest. Now…how do you feel? Nothing much has changed has it? Hating your job with a passion is not just going to be enough. What do you intend to DO about it? “I’m going to complain to anyone who’d listen.” How is that…
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Where Will You Be 12 Months From Now?
There’s a lot of focus now on the end of the year. Some of my friends even know the number of days between now and Christmas. Christmas is indeed a joyful time for many and the change from the old year into the new brings hope to all of us. The start of the New…
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With Immediate Effect: Please Separate the Words Customer and Service
Because one has NOTHING to do with the other! Dear #bmobile and any other service provider listening in: Customer service has little to do with what you SAY and more to do with what you deliver. Right now with regard to your call centre you are probably happy that you: 1. are providing a toll…
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Follow the Colour of the Door that Speaks to Your Heart…
…because what lies on the other side is worth it – Scott Ginsberg I think of all the talented people I know…their art fills the spaces of the Universe with love, colour, compassion and joy. Every day they are adding something to the canvas called life, with music and passion; voicing their ideas…writing poems…commenting…being…exposing themselves…
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Whatever is normal to us becomes invisible…
…even if what we’re doing is counterproductive or hurting us. I remember hearing a story (back in my AMWAY days) where Ian old timer pulled into a service station to get some directions. As the attendant pulled out his map (yes this was told back in the day before apps were even invented lol or for…
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A Bad Mood is Bad for Business
I always remember a friend of mine saying that she never allowed a bad mood in her kitchen. A chef in a bad mood, preparing food, is a recipe for disaster. A foodie who goes by the moniker “Jetgirlcity” said on her blog – “I tried making dinner for my parents tonight, as a thank-you…
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The Crime We Inflict Upon Ourselves
Psycho-Cybernetics was THE BOOK TO READ in the 70’s. My parents had a copy and I remember my friend’s parents having copies in their homes. I didn’t read it then and when I was finally REALLY interested in reading it, my mom could not find our copy. I eventually bought a copy on-line for my…
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If You Focus on Your Process – the Result will Take Care of Itself
Bold claim I know but hear me out. If I asked you if you knew what it took to lose weight, you’d probably respond with an answer along the lines of – “eat less, move more.” If I asked you about how to get out of debt, you’d probably tell me that “you need to…
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As a Leader: Have You Ever Truly Contemplated the High Cost of Doing Nothing?
It’s so much more comfortable to not do anything about situations that are challenging, uncomfortable and perhaps make us squirm. I have had people talk about people’s body odor behind their back; bad breath…ditto. I once went into a meeting and was guilty of not telling the Chair that his zip was down. Many of the situations…
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Why Do You Go to Work?
I can’t tell you the last time I heard someone tell me that they loved their job. Fewer still share that they like what they do. In fact it seems that most people consider it normal to be unhappy at work. Writer and Speaker Luc Reid observes, “The idea seems to be that you have…

