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What Every Business Gets Wrong when Trying to Solve Problems
We say we want solutions — but what most businesses really want is relief. That’s the same impulse that sends patients rushing to the doctor saying, “Just give me something for the pain.” But what we often forget is this: pain isn’t the problem. It’s the symptom. When businesses call for help, they often expect…
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How to Achieve the Sweet Spot between People & Process
It was Dr. W. Edwards Deming who famously said this: A bad system will beat a good person every time. He’s right. If your workflows are clunky, your tools outdated, your decision-making slow, and your culture misaligned — even your top talent will eventually burn out or disengage. In most organizations, 94% of results come…
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You can’t buy your way out of a problem you behaved your way into…
The quick-fix. We are all guilty of searching for it. We don’t want to do THE WORK we just want “IT” to change – magically. After which we will sail or ride into the sunset. Newsflash: There are no quick tips, how-to techniques or “you can bet your life on it” tactics that will magically…
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If Your Business Plan & Model are Based on Fictitious Assumptions You’re Finished BEFORE You Even Start!
So many great ideas out there but none are getting implemented because the banks won’t lend and investors won’t invest. The world has never been without dreamers. Everyone has a great idea and most think that all it takes is MONEY to get it done. We fixate, we obsess on money. Even non-profits experience this…
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Why Comparisons NEVER Put Us in a Great Frame of Mind!
Yesterday I found myself feeling down. I started to bitch to myself about what I was doing with my life. I felt as if I was making zero progress and not ‘getting it together’ as quickly as I thought I needed to to take the steps I SHOULD be taking. I guess I could…
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Happy Employees = Profitable Business
The business climate is still a shaky one. Uncertainty reigns supreme. Because of the State of Emergency, many businesses have no choice but to lay off staff because the volume of business just isn’t there to warrant retaining as many employees to serve during the limited operating hours and dwindling customer base. This decision has…

