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Clarity Postponed is Opportunity Missed
Have you ever found yourself delaying taking action. Perhaps a decision needed to be made, you needed to have an uncomfortable conversation, send an email, pick up the phone and make an important call. Perhaps you call yourself lazy. Maybe you describe yourself as a procrastinator. In a July 13th article, this year, McClean hospital,…
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The Referral Process Starts Way Before the Client Buys Anything
Most people think referrals are the cherry on top of a great client experience — something you ask for once the deal is done and the client is satisfied. But referrals don’t begin after the sale. They begin way before the client buys anything — in the very first moments of getting to know you.…
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Are we losing the plot with AI?
I think AI is greatly misunderstood. And I’m watching it create a quiet storm of anxiety—especially among students, educators, and thoughtful professionals. Not because people are being dishonest.But because they’re scared they’ll be misunderstood. They’re asking questions like: “Does this sound too much like AI?”“What if I get flagged even though I wrote it?” They’re…
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Do you struggle to explain your expertise in a compelling way?
You know you are good at what you do, yet when someone asks you to describe what you do, you are stumped. You call yourself an expert but deep down inside you’re winging it, afraid that you will eventually get caught. It’s not that you don’t know what you’re doing. It’s more that you haven’t…
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Are you Communicating or just Talking?
When I saw this picture I had a good laugh. We sweet too bad lol. Then I got to thinking about messages. This message is clear and is put in a place where the person for whom it is intended will get it! Yet when we have a message we tend not to be so…

