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Stop Fighting the Wrong Fire
Today’s Strategic Alignment Journal post in two sentences: Organizations frequently direct corrective action toward the departments where problems become visible, without establishing whether the conditions responsible for those problems originate elsewhere. Understanding how decisions, processes and activities across an organization interact can reveal why problems persist and where interventions are most likely to make a…
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The Fix Forward Session: Tackling Recurring Roadblocks
Today’s Strategic Alignment Journal post in two sentences: Organizations can conduct increasingly effective meetings while continuing to discuss the same unresolved problems, introducing corrective actions without adequately understanding why previous efforts have failed. The Fix Forward Session™ changes the conversation from repeatedly managing recurring issues to understanding what keeps them in place before determining what…
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Why Understanding People Remains One of the Biggest Challenges in Organizations
Today’s Strategic Alignment Journal post in two sentences: Whenever I ask people about the biggest recurring problem in their organization, I am struck by how often the answer is the same: people. Pablo Neruda’s We Are Many made me wonder whether one reason people remain so difficult to understand is that none of us is…
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Are We Solving the Problem or Servicing It?
Today’s Strategic Alignment Journal post in two sentences: Organizations can become increasingly effective at responding to a recurring problem without ever changing the conditions that keep producing it. Before investing in another intervention, ask whether it will reduce the problem itself or simply improve your ability to manage its consequences. Some problems become very expensive…
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