-
Why Understanding People Remains One of the Biggest Challenges in Organizations
Today’s Strategic Alignment Journal post in two sentences: Whenever I ask people about the biggest recurring problem in their organization, I am struck by how often the answer is the same: people. Pablo Neruda’s We Are Many made me wonder whether one reason people remain so difficult to understand is that none of us is…
-
When confidence outruns understanding
Today’s Strategic Alignment Journal post in two sentences: Confident misunderstanding can cause an organization to define the wrong problem, accept the wrong reality and commit itself to the wrong direction. Once that happens, talent, strategy and execution begin amplifying the error. Confusion can be uncomfortable, but it carries an important admission: we know that we…
-
Before you Decide What to Fix, Ask this…
Today’s Strategic Alignment Journal post in two sentences: When something stops producing the result we expect, our instinct is often to start fixing. Before deciding what needs to change, it may be more useful to identify what changed first. When anything stops working, our attention usually goes straight to the problem. The temptation is to…
-
The Burden of the First Answer
Today’s Strategic Alignment Journal post in two sentences: The first plausible explanation for a problem can become the anchor for everything we think and do next. Better decisions sometimes require us to release that first explanation and be curious enough to look more closely at the evidence, especially the pieces that do not align with…
-
Dangerous Certainties: The Blindspots of Logic
Today’s Strategic Alignment Journal post in two sentences: A conclusion can feel certain simply because the logic leading to it makes sense. But if the starting premise is wrong, perfectly reasonable thinking can still lead us in the wrong direction. Sometimes the problem is not the decision we make. It is the certainty we develop…
-
Blindspotting: How to Navigate Invisible Risks
Today’s Strategic Alignment Journal post in two sentences Some of the greatest risks leaders face are difficult to recognize because they emerge from trusted strengths, established assumptions and information that never reaches the decision-making table. Blindspotting helps leaders examine what may be missing from their understanding before an invisible risk becomes a visible, costly consequence.…
-
They Asked for Training. I Asked Why.
Today’s Strategic Alignment Journal Post in two sentences: A request for customer service training became a six-country customer journey mapping engagement because one question revealed that the problem had been misdiagnosed. Return on Decision begins before execution: it is determined by whether we solve the visible problem we were given or take the time to…
Get Clarity before the Fix
