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Self-Deception is an Awful Disease for any Leader to have
Among the many risks that sit on a leader’s desk, the most dangerous is rarely the one appearing in the reports, the dashboards, or the quarterly briefings. Markets shift, competitors move, talent shortages emerge, and regulatory pressures mount. These are visible forces. They can be measured, debated, and confronted. But there is another risk that…
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Trust is a Process, not a Pitch
One of the many distortions inside organizations under pressure is the way trust gets compressed into a moment. Somewhere along the way, leaders begin to believe that trust lives inside the sales conversation itself… inside the presentation, the proposal, the pitch. If the story is compelling enough, if the value is articulated clearly enough, if…
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Leadership Starts With Sensemaking, Not Solutions
Leadership in this modern, volatile, non-routine business environment is quietly demanding a role change. For a long time, we celebrated the fixer. The one who could walk into a room, diagnose in five minutes, prescribe in three, and execute before lunch. That archetype still gets applause. But we are no longer operating in tidy, mechanical…
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Are You Naming the RIGHT Problem?
Leaders spend an extraordinary amount of time trying to solve problems, and far less time asking whether they are solving the right ones. We gather smart people in rooms, analyze data, debate options, and emerge feeling productive because something has been clarified. Yet clarity, by itself, is a slippery comfort. It can give the impression…
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You Can’t Solve Spherical Problems with Flat Thinking
You can’t solve spherical problems with flat thinking…and yet, so much of leadership, decision-making, and strategy still operates as if reality will eventually cooperate if we just simplify it enough. Straight lines. Clean answers. Either/or choices. The problem is that many of the situations we’re navigating now…in organizations, in systems, in our own lives…aren’t flat…
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How is Building a business Similar to Doing the Crosswords?
I picked up this crossword puzzle book a while back – one that promised: “enrich your word power” . Today, without any grand plan, I opened it. My mind felt crowded, and I needed something different… something structured but playful, quiet but energizing. So I flipped the book open, landed on Puzzle #77, and decided…
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What Every Business Gets Wrong when Trying to Solve Problems
We say we want solutions — but what most businesses really want is relief. That’s the same impulse that sends patients rushing to the doctor saying, “Just give me something for the pain.” But what we often forget is this: pain isn’t the problem. It’s the symptom. When businesses call for help, they often expect…
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What’s in your toolbox?
Every five years or so, I go through my books and decide what I’ll donate and what I will hang on to. This is difficult for me because I don’t like to part with books, but it is now a question of practicality – I don’t have the shelf space to keep all the books.…

