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What Courage looks like in HR
The final day of the CANTO HR Conference did not disappoint. After two days of panels, keynotes, hallway conversations and a lot of earnest talk about “people first,” Liberty Caribbean took the stage and did something refreshingly simple… They talked about what they are actually doing. Just a clear walk through policies they’ve tried, decisions…
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Before you think “SELL” – think – “Start a Conversation”
I have often said to people that my job is primarily a sales job. If I don’t sell, I don’t eat. That is the unromantic truth of being self-employed for more than thirty years. And yet… despite all those years, I still lose my way sometimes. I lose it when I start focusing too hard…
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What I’m Changing about my Practice as a Leader
Leadership is complex, but not for the reasons we usually give. It’s not complex because people are difficult.It’s not complex because the work is unknowable.It’s not even complex because the future is uncertain. It’s complex because, as humans, we are carrying multiple systems at the same time and pretending they’re one. We collapse them into…
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What if we replaced Mission Statements with Oaths?
Mission statements are meant to foster commitment amongst employees and most companies have one. Except it is often viewed as window-dressing, seen as abstract, and often totally disconnected from the daily reality of the work. When these statements are created top-down without employee input, or when company actions contradict the stated values, they can lead…
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Change won’t happen if you don’t take responsibility for the process
Every day, people declare, “I want change.” More money. More clarity. More alignment. Better relationships. Better leadership. A deeper life. But the older I get, the clearer this becomes: Wanting change is a fantasy. Taking responsibility is the the only place true transformation can take root. The wanting feels good…that glint of hope. You get…
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When Words Start Wars
Orem, Utah, September 10, 2025: Charlie Kirk, the 31-year-old founder of Turning Point USA, was midway through a “Prove Me Wrong” campus debate when a single rifle shot ended his life. The scene—open-air forum, microphones humming, thousands of students—could hardly have been more emblematic of his chosen medium. Only weeks earlier he’d said, “When people…
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You Are the President of Your Own Personal Services Business
This is the message I want to give to my plumber, electrician, painter, and ANYONE who is struggling and thinking that what they do is not important or doesn’t pay enough. Whether you are an electrician, a doctor, a lawyer, a plumber, a consultant or a “grass cutter”- the going rate seems to start at…
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How the Language of Ownership Affects Your Results
Language matters. The words we choose to use frame our understanding and set the tone and foundation for how we see ourselves and how we view our world. Often the words we use are a product of our environment, and we repeat what others around us say without giving it much thought. But I think…
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How Does “Head Trash” Impact Your Personal and Business Performance?
We have access today to more “how to” information than ever before: how to fire employees effectively, how to make yourself a more effective leader, how to coach employees toward success, how to be a better salesperson and how to become happier and generally more dynamic. In most cases the author has found a methodology…
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Don’t GIVE UP…’Change Up’
Everyone seems to know the definition of insanity – doing the same things over and over expecting a different outcome. Most attribute the quote to Einstein but this is not correct. It started out in AA and NA circles, and was first published in 1983 in a book by Rita Mae Brown at least according…

