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He saved babies’ lives while being paid as a janitor.
Vivien Thomas aspired to become a doctor and demonstrated the intellectual capacity, discipline, and aptitude required for medical training. He saved every dollar from his carpenter job, toward medical school, certain he was building a future with his own hands. Then the stock market crashed. This was 1929 and the Great Depression that followed, didn’t…
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When Love Becomes a Business Strategy
In 2002, long before empathy and authenticity became boardroom buzzwords, Tim Sanders wrote a small but subversive book called Love Is the Killer App: How to Win Business and Influence Friends. His thesis was radical for its time: Love is the selfless promotion of the growth of the other. He called people who practiced this…
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Thought Experiment: What if I Developed a Michelin for Business
We’re familiar with Michelin as an award — revered, feared, and respected in the culinary world. But before it was a badge of honour, it was a book. And before it was a book, it was a strategy. A Roadmap, Not a Rating The Michelin Guide was born in 1900 — not in a kitchen,…
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Being Vague WILL Kill your Business
Most of us don’t suffer from lack of talent. We suffer from a lack of focus. We say things like: “I just want to earn more money.”“I’m ready to grow my business.”“I want to attract better clients.” Sounds great. Except… how much more money? What kind of growth? Which clients? We leave the details fuzzy,…
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Do you Truly Know the People on your Team?
Most leaders can tell you their revenue targets. Many can recite their growth strategy or name their most profitable clients. But ask them what actually holds their team together and their silence tells you everything. That’s where The One Question Every Business Must Answer™ comes in: What will it really take to leverage your people-potential…
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What Prevents Culture from Quietly Decaying?
A dying culture invariably exhibits personal rudeness. Bad manners. Lack of consideration for others in minor matters… A loss of politeness, of gentle manners, is more significant than is a riot. ROBERTH HEINLEIN When Robert wrote this, I don’t think he was romanticizing politeness for politeness’ sake. He was describing something much more insidious —…
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Why Learning needs a Revival in Organizations
Everywhere online you see evidence of “learning.” There are workshops, webinars, online academies, and leadership retreats. People are busier than ever absorbing information — yet very little of it translates into sustained transformation. The problem isn’t that we’ve stopped learning. It’s that we’ve mistaken information for insight. What’s Gone Missing True learning — the kind…

