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Do You Have Customer Relationships or Hostages?
Noah Fleming shared this story about a $20M company, a top sales guy who “owned” every major client, and a president quietly panicking because this top sales guy had resigned and was taking half the revenue with him. Noah asked a simple but disarming question: Do you have customer relationships… or do you have hostages?…
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When Love Becomes a Business Strategy
In 2002, long before empathy and authenticity became boardroom buzzwords, Tim Sanders wrote a small but subversive book called Love Is the Killer App: How to Win Business and Influence Friends. His thesis was radical for its time: Love is the selfless promotion of the growth of the other. He called people who practiced this…
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Thought Experiment: What if I Developed a Michelin for Business
We’re familiar with Michelin as an award — revered, feared, and respected in the culinary world. But before it was a badge of honour, it was a book. And before it was a book, it was a strategy. A Roadmap, Not a Rating The Michelin Guide was born in 1900 — not in a kitchen,…
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Being Vague WILL Kill your Business
Most of us don’t suffer from lack of talent. We suffer from a lack of focus. We say things like: “I just want to earn more money.”“I’m ready to grow my business.”“I want to attract better clients.” Sounds great. Except… how much more money? What kind of growth? Which clients? We leave the details fuzzy,…
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What Prevents Culture from Quietly Decaying?
A dying culture invariably exhibits personal rudeness. Bad manners. Lack of consideration for others in minor matters… A loss of politeness, of gentle manners, is more significant than is a riot. ROBERTH HEINLEIN When Robert wrote this, I don’t think he was romanticizing politeness for politeness’ sake. He was describing something much more insidious —…
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When the Flow Feels Slow
There are seasons in business that test what you actually believe about alignment. When everything’s moving — when invoices clear, projects feel alive, and conversations spark next steps — it’s easy to believe you’re aligned and in flow. But when things quieten down, when payments delay, when you find yourself checking balances instead of dreaming…
Clarity BEFORE Execution. Structure BEFORE Speed
High-stakes decisions deserve disciplined thinking
You don’t need to move faster.
You need to reduce unnecessary risk.
When your decision affects income, reputation, or stability,
pause with structure before you act.
Giselle Hudson | Pre-Decision Advisory for Leaders Under Pressure 