-
Which is worse: ignoring symptoms or treating them as root cause
Organizational exhaustion comes from repeatedly solving problems that never fully go away. The names change. The people involved may change. The location where the strain appears may shift slightly. But underneath it all, there is often the uncomfortable feeling that the issue itself is somehow still alive, simply moving through different forms. A business misses…
-
How to Go Down the Wrong Path Effectively
The interesting thing about a lot of businesses is that by the time someone external is brought in, the organization often already believes it knows what the problem is. The conversation may sound exploratory on the surface, but underneath it there is frequently an assumption that has already solidified emotionally, operationally, and sometimes politically long…
-
A technically successful intervention can still create strain elsewhere.
I had a dental appointment today. Regular procedure – a filling. The filling itself did not take very long. What took time was everything that came after. The repeated checking. The tiny adjustments. The recalibration of pressure. Bite down. Slide your jaw. How does that feel? Again. Again. Again. What my dentist was doing then…
-
Daily Improvement Depends on Less Being More
My day started with errands. Not how I usually start my day but I decided to start there first because I needed to move a few items off of my list. I thought that I could start my day, once I returned to my office, except that I was mentally spent. So I took a…
-
What we Think of as an Advantage or Disadvantage isn’t Always Correct
A business with more money is assumed to be in a stronger position than the one struggling to make every dollar stretch, yet sometimes the opposite becomes true over time because constraints force a level of attentiveness that abundance does not require. Meanwhile larger organizations can slowly become insulated from the consequences of poor thinking…
-
How Many Careers only Make Sense in Reverse?
For a long time, I genuinely thought there was something fundamentally wrong with the way my career unfolded. Not publicly, because outwardly I could explain each move well enough, but privately there was always this lingering sense that everyone else seemed to be building toward something while I appeared to be wandering through unrelated worlds…
-
The Path of Least Resistance still Trumps any other Path to Success…
The interesting thing about “the path of least resistance” is that most people interpret it as escape velocity from effort itself. So the modern success economy becomes filled with cheat codes, shortcuts, bending rules, algorithm hacks, visibility tricks, overnight formulas, AI-generated personas, copied strategies, borrowed aesthetics, and endless shiny objects marketed as “smart.” The promise…
-
Jumping to conclusions without fully understanding the problem is one of the most expensive habits in business
The brain is wired for speed, not accuracy. Faced with uncertainty, pressure, or the need to appear decisive, it reaches for the nearest explanation and calls it a conclusion. That conclusion often feels logical, even strategic, but it is frequently built on incomplete information, unchecked assumptions, or surface-level observations. The result is a quiet but…
-
Are you incarcerated by thresholds?
My day was full. I did a fair amount regarding a home project I’m working on, had some things to sort out with my car and I handled a few things that had been sitting for longer than they should have. Once home, I glanced at the clock and felt the day close in on…
-
Verbal processing without structural change = stagnation
There are conversations that feel productive while they’re happening. Everyone is engaged and able to say something about what is being discussed. You leave those conversations with a sense that the work has started. You are clear on what needs to be done and you are pumped that the plan in place will work. But…

